About AE Commercial Cleaning

Since founding AE Commercial Cleaning over 8 years ago, Amelia and Jacob Emilio have built the business on a foundation of family values, trust, and a commitment to quality. Based in Newcastle, they proudly serve the surrounding areas, including the Central Coast, providing reliable, professional cleaning services for businesses of all sizes.

Amelia, with her meticulous attention to detail and passion for customer satisfaction, works closely with clients to ensure their needs are met. Jacob, with years of experience in the commercial cleaning industry, leads the team in delivering efficient and effective solutions, whether it’s daily office cleaning, vinyl strip and seal, or specialised services like pressure washing.

At AE Commercial Cleaning, we are dedicated to making your business shine. Our team is committed to providing high-quality service and ensuring your complete satisfaction, no matter the size or scope of the job.

Why Choose AE Commercial Cleaning?

At AE Commercial Cleaning, we offer a range of services including floor scrubbing, vinyl strip and seal, window cleaning, and more across Newcastle and the Central Coast. Our commercial cleaning services stand out for several key reasons:

• Attention to Detail: We take real pride in our work and approach every job with care, ensuring the highest quality of cleaning.
• Family-Owned Business: As a small family business, we value customer service and satisfaction above all else. Our clients are treated like family.
• Punctual and Reliable: We understand the importance of reliability in commercial cleaning. That’s why we always show up on time and deliver consistent, dependable results.
• Affordable Pricing: We offer competitive pricing without compromising on quality. You get excellent value for your investment.
• Exceptional Results: Our clients consistently rave about our results; from sparkling clean windows to spotless floors, we leave your space looking better than ever.
• Fully Insured and Trained: We are fully insured, and all of our staff are professionally trained to the highest standards. We hold a Certificate of Currency for insurance, ensuring that our clients are protected. Additionally, our team members have completed the NSW White Card General Induction, ensuring safety compliance on construction and commercial sites.

Since opening our doors 8 years ago, we’ve built a solid reputation in both the Newcastle and Central Coast areas, particularly for our Newcastle floor scrubbing services. We pride ourselves on the number of return customers, which is a true reflection of our excellent service and commitment to excellence. Much of our client base has been built through word of mouth, and we continue to grow based on the trust and satisfaction of our clients.

Our Satisfaction Guarantee

At AE Commercial Cleaning, we stand behind every job we do, from daily commercial cleaning to specialist services such as vinyl strip and seal, floor scrubbing, and pressure washing. Your satisfaction is our priority, and we guarantee that the result will meet the high standards we promise.

If, for any reason, you are not satisfied after you’ve inspected our work, please get in touch with us as soon as possible. With cleaning services, it can be hard to tell whether an issue is due to our workmanship, normal wear and tear, foot traffic, or environmental factors like dust and dirt that accumulate over time. The sooner you let us know, the easier it is for us to assess and fix the problem fairly.

As a small family business built on word of mouth, we take your feedback seriously and will always look for a fair, practical solution.

How We Resolve Issues

Once you get in touch, we will take one of the following steps:

• Rectification at no extra cost: We will return to your premises, inspect the issue, and re-clean or fix anything that wasn’t up to standard, at no additional charge.
• Fair partial refund: If a return visit is not practical for either party, we will discuss and agree on a partial refund that reflects the scope of the work you were not satisfied with.

No pressure, no nonsense; just a clear commitment to putting things right.

The Benefits of Commercial Cleaning Services

Commercial cleaning services are tailored to the specific needs of businesses. Professional cleaners use advanced cleaning techniques and equipment to ensure that all areas of your business are thoroughly cleaned and disinfected. Commercial cleaning services can also help companies save money. Professional cleaners use eco-friendly cleaning products and techniques that can help reduce energy costs and water and electricity consumption. Cleaning services also help reduce the need to purchase and maintain expensive cleaning equipment.